Booking a course creates a legally binding contract between EMS and Associates and the client.

Courses must be booked and paid for online. A confirmation notification will be automatically sent to the email address provided.

In the event of EMS & Associates cancelling a course, due to unforeseen circumstances, learners will either be accommodated on another course or get a full refund, whichever is agreed by all parties. In the event of a client cancelling a course, 50% of the fee will apply if the cancellation is up to 48 hours before the course. After 48 hours the full fee of 100% will apply.

Blended course fees are nonrefundable once eLearning access has been issued.

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